We have worked hard to develop an outstanding reputation at United Structural Systems and we intend to keep it. Although every repair situation is unique, we have developed a customer service program that ensures consistent, quality service.

The Personal Touch
When you contact us at 800-563-5877, our expert personnel are available to schedule estimates, confirm work dates, or just answer a question. Should you contact us outside of regular business hours, your call will always be returned on the morning of the next business day. Our customers have told us that our office staff is "simply the best".

Expert Evaluation
Our estimators are the best at what they do. They average more than 10 years of experience and they are regularly called upon to provide foundation repair training. In 2002 alone, we have conducted training seminars for the American Society of Home Inspectors, the North West Building Officials & Code Administrators and more than a dozen structural engineering firms. Put simply, our estimators are the foundation repair experts that inspectors and engineers count on.

Professional Installation
"Get it right, the first time." Brian Donlea, our company’s president, stresses to each of our employees. Our installation philosophy is simple. Hire, train and retain the best personnel. Use the finest quality materials and equipment. Take the time to make the repair right the first time, every time. Our installers have each been trained and certified on each piece of equipment and repair technique they utilize. Our foremen are on site throughout the project. They schedule and complete all necessary inspections and they are happy to explain the repairs to our customers and to answer any questions.

Making the Grade
When the last shovelful of dirt is replaced or the last nut is tightened, we aren’t quite finished. We want your feedback on the project and on our personnel. You will receive a confidential survey in the mail. Please be candid and honest as you review our office, estimating and installation teams. Every survey we receive is reviewed and acted on by our management team. When our crews have done an outstanding job, we tell them. If you have a question on your project, we get it answered, immediately.